Thank you for the excellent and very professional way in which you and your staff handled my workshop and conference at the Balalaika Hotel. If it weren't for you, the conference would not have run on such a smooth basis. Thank you very much, I really do appreciate all your hard work and tackling the extra demands from the delegates.  Everything ran like a well oiled machine.

"I would like to, on behalf of the Reservations Centre and the hotel management, thank you for the speedy and efficient way in which you have confirmed this group and provided us with the information we needed to ensure that SAB Miller have an enjoyable stay with us. It was smooth and seamless! It was a pleasure to work with you and we hope to do so again in the near future." 

Many thanks for everything you did for us at Heia on Friday and Saturday – very much appreciated.  Our boys really enjoyed it and said the Avon group was one of the most participative and pleasant groups ever.  We were naturally also most impressed with the way Heia's staff assisted with providing equipment, food, etc, with which to conduct our teambuilding activities.
Stay in touch, cheers!

This has been our most successful conference to date (and we have had many).  Venues always over promise (at the site visits) and then under deliver on the actual day but not this time, thanks to your team who ensured our every requirement was met.
The pre-conference dinner was an absolute success and the live band that you very kindly organised was the extra special touch.  The 3 day conference was well organised and expertly managed.  The management team were always on hand to ensure our every request was dealt with quickly and efficiently.
Our International delegates were impressed with the services received regarding their airport transfers and accommodation.
Thank you once again to your team for a well managed event.